Payments, Registration and Cancellations:
All payments are to be made to Toscana Mia (hereafter referred to as SI). Any checks must be drawn on US banks and must be payable in US currency. Payment constitutes a full acceptance of the Terms & Conditions specified herein.
Tour prices quoted for SI Tours are valid until April 17, 2009 and include tour escort and driver/driver services, transfers, baggage handling at hotels, accommodations, any hotel taxes, meals as specified, sightseeing, entrance fees, and guide services as indicated in each itinerary.
Exclusions Not included in quoted tour prices: Costs of obtaining passports or visas; laundry; meals, beverages or sightseeing not specified as included in the itinerary; room service; gratuity to Guide and tour staff where specified as not included; port taxes where applicable; communication (including telephone) charges; excess baggage fees; international, internal or any other airfares; airport departure taxes.
Tour Requirements: Italy is a beautiful country with thousands of years of history. Toscana Mia tours require standing for guide presentations and walking, sometimes up and down hills. As part of the historic charm, you will find cobblestone in many streets. You should be aware of the walking requirements and conditions and wear appropriate clothing and shoes for your comfort and safety.
Baggage: Baggage and personal effects are at the owner's risk throughout the tour.
Toscana Mia shall not be responsible for any lost, stolen or damaged baggage or personal effects.
Passports and Visas: Valid passports are required for travel to Italy. Tour participants shall be solely responsible for obtaining all passports, visas and other documents required for entry to tour destinations.
Passenger Travel Protection Program: Toscana Mia offers the comprehensive travel insurance online at Toscana Mia Travel or through our person-to-person service with our partners at Fugazi Travel 1 (800) 544-8728 or 1-415-397-7111. Please feel free to contact us for more information.
It is important for you to have coverage that provides for reimbursement in the event of unexpected cancellations, provides protection against lost luggage, etc.
Itineraries: Villa or hotel accommodations and sightseeing are subject to change due to unforeseen circumstances. Sea transportation is subject to change due to government regulations, water levels and other factors.
Toscana Mia reserves the right to amend the order of sightseeing as necessary. Every effort will be made to operate tours as planned but alterations to itineraries may occur after the final itinerary is issued.
Guaranteed Departures: Toscana Mia Tours guarantees the departure of most escorted programs when the minimum number of participants is met excepting only in cases of "force majeure." This includes any major world event, which adversely affects international travel patterns or circumstances beyond
Toscana Mia’s control.
You will have group accompaniment during your journey except during "free time" and overnight. Italy laws require additional accompaniment by local guides during certain portions of the tour. These extensions could be accompanied by a local guide only.
Tour Prices: Quoted tour prices include planning, handling and operational charges, and are based on current rates of exchange, tariffs and taxes as of September 2009.
Toscana Mia reserves the right to increase tour prices to cover increased costs, tariffs and taxes, and to reflect fluctuations in foreign currency exchange markets.
Photography on Tour:
Toscana Mia reserves the right to take photographs or videos during the operation of the Toscana Mia tour or part thereof, and to use the resulting photography for promotional purposes. By booking a reservation with Toscana Mia Tours, tour members agree to allow their image to be used in such photography and advertising materials; tour members who prefer that their image not be used are asked to identify themselves to their tour escort at the commencement of their tour. Group Size: This tour requires a minimum of 25 participants and is intended for family groups. We can accommodate up to 40 participants.
Age: Children under 14 are not accepted on this tour
Limits on Responsibility:
Toscana Mia (Tour Operator) is a California corporation based in San Mateo, California and is acting as a mere agent for suppliers in selling travel-related accepting services, or in accepting reservations or bookings for services that are not directly supplied by this Tour Operator (such as air and ground transportation, accommodations, meals, tours, cruises, etc.). Tour Operator, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience, or injury to travelers or travelers’ companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Tour Operator does not guarantee any of such supplier’s rates, bookings reservations, connections, scheduling, or handling of baggage or other personal effects. Tour Operator shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, abnormal conditions or developments, or any other actions, omissions, or conditions outside the tour operator’s control. Traveler assumes complete and full responsibility for, and hereby releases the agent from, any duty of checking and verifying any and all passport, visa, vaccination, or any other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel.
Toscana Mia shall not be responsible under any circumstances for lost, damaged or stolen personal property of participants.
Toscana Mia reserves the right to adjust U.S. Dollar prices without notice, to reflect fluctuation(s) in the Foreign Exchange Markets.
Toscana Mia also reserves the right to withdraw a tour or any part of it, to make such alterations in the itinerary as it deems necessary or desirable, to refuse to accept or retain as a member of any tour any person at any time, and to pass on to tour members any expenditures or losses caused by delays or events beyond its control.
Claims and Refunds: Except for verifiable extenuating circumstances, refunds are not made for any missed tour services.
Travel Consumer Restitution Corporation (TCRC):
Toscana Mia is a participant in the Travel Consumer Restitution Corporation (TCRC).
For Customers Purchasing Tickets in California:
You the passenger, may request reimbursement from TCRC if you are owed a refund of more than $50 for transportation or travel services, which was not refunded in a timely manner by a seller of travel who was registered and participating in the TCRC at the time of sale. The maximum amount, which may be paid by the TCRC to any one passenger, is the total amount paid on behalf of the passenger to the Seller of Travel, not to exceed $15,000.
A claim must be submitted to the TCRC within six months after the scheduled completion date of the travel. A claim must include sufficient information and documentation to prove your claim and a $35 processing fee.
You must agree to waive your right to other civil remedies against a registered participating seller of travel for matters arising out of a sale for which you file a claim with the TCRC if you were located in California at the time of the sale.
You may request a claim form by writing to: Travel Consumer Restitution Corporation, P.O. Box 6001, Larkspur, CA 94977-6001; or by faxing a request to: (415) 927-7698.
For Customers Purchasing Tickets outside of California:
These transactions are not covered by the California Travel Consumer Restitution Corporation.
Important Contact Information: For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5225, or access the State Department’s on-line travel advisory service at www.cdc.gov/travel
For medical information, call the U.S. Centers for Disease Control (CDC), (404) 332-4559 or log on to www.cdc.gov/travel
By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. Traveler is advised to obtain appropriate coverage against these risks; information is available through this Tour Operator regarding travel insurance. Traveler’s retention of reservation/bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Toscana Mia does not handle air transportation.
By making the required deposit and subsequent payments for the services of Toscana Mia Tours, the customer fully acknowledges that he, she or they fully understand the Terms and Conditions of this entire document and accept the services of Toscana Mia Tours based upon these Terms and Conditions as such, agree to be full bound and obligated to follow said Terms and Conditions.
Comprehensive Travel Insurance: PLEASE READ CAREFULLY! We believe that your trip is a significant investment, which you should protect. For this reason, we strongly recommend you be completely covered by travel insurance.
For information on Travel Insurance, please go online to Toscana Mia Travel or www.toscanamiatravel.com
or contact our partners at C 1 (800) 544-8728 or 1-415-397-7111.
Mention “Toscana Mia” to Fugazi to receive assistance specific to this tour.
If you choose to decline this valuable protection, you are assuming any financial loss associated with your travel arrangements or cancellations.